Service Warranty
Continuous after-sales support.
Support
Warranty
For the ZYLO AI Smart Home Gym System:
Coverage periods
-
Lifetime -
24 months Main Unit
Motor, screen, power supply, and core components.
-
12 months Fitness Bench
-
12 months Accessories
Smart grips, crossbar, unloader, arm/heart rate band, electrode scale, and attachments.
Warranty coverage
- Free repair for non-human defects within the warranty period
- Covers material and workmanship issues
- Applicable with proper use based on the provided guidelines
Included support
- Troubleshooting assistance (online/remote)
- Repair or replacement of defective parts
- Optional on-site service (minimal fee depending on location)
Terms & conditions
- Warranty applies only when the product is used properly and according to the provided guidelines.
Warranty does not cover:
- Misuse or improper use
- Improper installation
- Unauthorized modification
- Normal wear and tear
- Commercial use, unless otherwise stated
- On-site service may be available with a minimal fee depending on the location.
- Nationwide after-sales support is provided under Zion.
Need to make a claim?
Our team handles troubleshooting remotely first, and arranges repair or replacement parts if the issue needs them.